Last updated: 8 August 2026
RE-Solve values privacy and personal-data protection. This policy explains how we process information when you visit our website, make an enquiry, or request a consultation.
1. Personal data we collect
We may collect your name, telephone number, email, company, enquiry details, language, contact date and time, and technical information such as IP address, browser, device, visited pages, and cookies. We collect only what is reasonably necessary for the stated purposes.
2. Sources of data
Most information is provided directly by you through forms, email, telephone, or company communication channels. Some technical information may be generated through website use or received from relevant service providers.
3. How we use data
- Respond to enquiries, arrange appointments, and provide consultation.
- Prepare proposals, coordinate projects, and follow up on services.
- Maintain security, troubleshoot, and improve the website.
- Comply with law, official requests, or protect legitimate rights.
- Send updates where you have consented; you may unsubscribe at any time.
4. Legal bases
Depending on the circumstances, processing is based on consent, steps requested before or during a contract, legitimate interests, or compliance with legal obligations.
5. Data disclosure
We do not sell personal data. We may share necessary information with website, hosting, email, professional, or project service providers under appropriate safeguards, and where disclosure is required by law.
6. Retention
Data is retained only as long as needed for its purpose, the business relationship, applicable limitation periods, and legal requirements, then securely deleted, destroyed, or anonymised.
7. Security
We apply reasonable organisational and technical measures, including access controls, secure connections, and system maintenance, to reduce the risk of unauthorised loss, access, use, or disclosure.
8. Your rights
Subject to applicable law, you may request access, a copy, correction, deletion, restriction, objection, portability, withdrawal of consent, or lodge a complaint with the competent authority. Some rights are subject to legal conditions and exceptions.
9. Cookies
See our Cookie Policy for cookie types and preference controls.
10. Updates and contact
We may update this policy and will publish the latest version here. For questions or data-rights requests, contact ratthanaengineering.re@gmail.com.
